Refund policy
Returns
I have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You'll also need the receipt or proof of purchase.
To start a return, you can contact me at resincharmexpressions@outlook.com.
If your return is accepted, I”ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back
without first requesting a return will not be accepted.
You can always contact me for any questions at resincharmexpressions@outlook.com.
Damages and Issues
Please inspect your order upon receipt and contact me immediately if the item is defective, damaged, or if you receive the wrong item, so that I may
evaluate the issue and make it right.
Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new
item.